Shopping
What Shipping Methods Are Available?
Ship by UBIsmartparcel and YanWen Express From China
visit our shipping page to get more details, Please.
Do You Ship Internationally?
We ship all over the world.
How Long Will It Take To Get My Package?
Processing Days needs 1-2 Working Days
Free Shipping and Standard Shipping, the Estimated Delivery Time is 7-28 Working Days
Visit our Shipping page to get More details, please
Payment
What Payment Methods Are Accepted?
We only accept PayPal as our payment methods by now.
You can pay Credit Card by Paypal.
Is Buying On-Line Safe?
If you ordered via Paypal, you can get the buyer-protection and have no loss. You just need to file a dispute in the Resolution Center in PayPal, and to request for a refund. The link bellow will teach you how to do that: https://www.paypal.com/c2/webapps/mpp/paypal-buyer-protection?locale.x=en_C2
Orders & Returns
How are Tax and Customs duties handled?
Customers do not have to pay any sales tax or export duties when they purchase from JudyCube.com.
Statistically, well less than 1% percentage of all orders have ever got opened by the Customs in customers' countries. If the package is checked by their country's customs office when the item arrives in their country, however, customers are responsible for import duties, tariffs, and taxes.
Although the chance of packages being Customs assessed is small, we strongly encourages all customers to check with their local Customs office for any potential import taxes, duties, and tariffs. We are not responsible for products being confiscated by the Customs in customers' countries.
Notice: From July 1, 2021, Value-Add Tax (VAT) will be charged on all commercial goods imported into the 27 EU countries. We use EU's Import One Stop Shop (IOSS), the 27 EU countries collect vat at checkout. Our international services that take care of VAT and customs duties prior to delivery.
How Can I Cancel Or Change My Order?
Visit our refund page, please.
Do I need an account to place an order?
You can order as a Visitor
We suggest customers register a Judycube account by E-mail address and login with the account before placing orders.
How Can I Return a Product?
Visit our refund page, please.
What should I do if my parts is broken?
Pay shipping fee(£3.95) and £2 for each part. Please provide these details in your email:
A. where have you bought.
B. the cube you own.
C. picture of your defected parts.
D. order number or your id/name in our shop.
Contact us
Email: [email protected]
